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    Roadside Assistance

    Roadside Assistance is your plan for the unplanned. When the unexpected happens, we are a phone call away.

    Professional assistance Image

    Professional assistance

    Breakdowns are unexpected, but we aren't.

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    Jump starting

    We'll be there to give your battery a kick-start.

    Emergency tyre changes Image

    Emergency tyre changes

    Day or night, we'll help you change tyres in an emergency.

    Vehicle towing Image

    Vehicle towing

    We hope you don't need it but if you do, we'll get you towed to your nearest Holden dealer.

    One call to 1800 817 100 will get you the help you need

    5 Years Roadside Assistance with Scheduled Servicing at Holden

    With Holden Complete Care you'll enjoy complimentary Standard Roadside Assistance with your new Holden from the date of first registration up to 5 years, if you service with Madill Holden .*

    Breakdowns are stressful, and those little extras things can go a long way. If your vehicle can't be started, we'll provide you with a taxi fare and arrange for it to be towed. If you run out of fuel, we'll provide you with enough to get you to the nearest service station. If you've locked your keys inside, we'll get your car open and you back on the road.*Things you need to know

    It's simple, if you continue to service your new Holden at a Holden dealership for its Scheduled Know Your Cost Services, your complimentary roadside will be extended for up to 5 years from date of first registration.

    Explore the benefits of Holden Roadside Assistance

     

    Standard Roadside Assistance

    Ultra Roadside Assistance

    No longer available

    Volt Ultra* Roadside Assistance

    No longer available

    Mechanical Breakdown

    Attempt to mobilise

    x

    x

    x

    Wheel Change

    x

    x

    x

    Wheel Change Tow

    Unservicable spare tye, gel or inflator-kit

    x

    x

    x

    Flat Battery Boost

    x

    x

    x

    Flat Battery Tow

    16.5-kWh lithium-ion battery pack & electric drive motor

    N/A

    N/A

    x

    Battery Replacement

    12V within battery warranty

    x

    x

    x

    Battery Replacement

    12V outside battery warranty

    Driver Expense

    Driver Expense

    Driver Expense

    Lockout

    Attempted access

    x

    x

    x

    Lockout

    Locksmith attendence or tow

    Driver Expense

    x

    Driver Expense

    Out of Fuel

    Provision of sufficient fuel to nearest service station. Driver may be charged for fuel.

    x

    x

    x

    Out of Fuel

    Tow to nearest service station

    x

    x

    x

    Out of Fuel LPG Only Fitted

    Tow to nearest service station

    x

    x

    N/A

    Towing

    Metro

    To nearest Holden Dealer if present, or Holden Roadside Assistance Provider

    To nearest Holden Dealer or authorised Holden Dealer of Driver's choice within 50km from breakdown

    To nearest Holden Dealer or authorised Holden Dealer of Driver's choice within 50km from breakdown

    Towing

    Country

    To nearest Holden Dealer if present, or Holden Roadside Assistance Provider

    To nearest Holden Dealer if present, or Holden Roadside Assistance Provider

    To nearest Holden Volt dealer if present or Holden dealer

    Towing

    After Hours

    To the holding yard then to nearest facility as above

    To the holding yard then to nearest facility as above

    To the holding yard then to nearest facility as above

    Towing

    Driver elects alternative towing destination

    Metro (up to 20kms), Country (within town area of local Holden Roadside Service Provider)

    Metro (up to 20kms), Country (within town area of local Holden Roadside Service Provider)

    Up to 50kms

    Off-Road Rescue

    Driver's Expense

    Driver's Expense

    Driver's Expense

    Special Equipment

    Driver's Expense

    x

    Driver's Expense

    RA Metro Taxi Service

    One way fare up to $55

    x

    x

    x

    Personal Effects Cover

    up to $250

    N/A

    x

    N/A

    Replacement Vehicle

    N/A

    N/A

    3 days @ $110 per day

    Advice

    Referral assistance

    x

    x

    x

    Medical Advice

    x

    x

    x

    Customer Services

    N/A

    Maximum benefit $1,100 per annum

    Maximum benefit $1,100 per annum

    Accommodation Only @ up to $132 per night

    N/A

    3 nights

    3 nights

    Accommodation with Car Rental

    N/A

    3 nights @ up to $132 per night

    3 nights @ up to $120 per night

    Car Rental with Accommodation @ up to $110 per day

    N/A

    3 days

    3 days

    Alternative Ground Transport

    N/A

    x

    x

    Vehicle Recovery

    N/A

    x

    x

    Medical Repatriation

    N/A

    $5,500 per annum

    $5,500 per annum

    Accidents / Insurance Related Incidents

    Driver Expense

    Driver Expense

    Driver Expense


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